Thank you for choosing KYStreetwear! We are committed to providing you with a smooth shopping experience and ensuring that your orders are delivered efficiently. Please take a moment to review our shipping policy:

Shipping Times
We strive to process and ship your order within 7-14 business days, but it could take up to three weeks in rare cases. Please note that once your package is handed over to USPS, UPS, or DHL, we no longer have control over the delivery time. Shipping times are estimates, and unexpected delays may occur due to factors beyond our control, such as weather, customs, or carrier delays. You will receive a shipping confirmation email with a tracking number as soon as your order has shipped.

Lost or Delayed Packages
Once your order is with USPS, UPS, or DHL, KYStreetwear is not responsible for any lost, delayed, or damaged packages during transit. If your package is lost or significantly delayed, we recommend contacting the carrier directly with your tracking information for further assistance. If you encounter any issues, please feel free to reach out to our support team at info@kystreetwear.com, and we’ll do our best to assist you.

Pre-made Orders
For pre-made items, please allow up to 1 week for processing and shipping. We’ll do our best to get your order out as quickly as possible.

Pre-order Items
For pre-order items, please allow up to 3-6 weeks for your order to be shipped after the pre-order window closes. These items are custom-made, and the extended time frame ensures that we deliver a high-quality product tailored to your preferences.

International Shipping
For international orders, please note that shipping times may vary depending on your location and local customs processing. Any additional customs fees, taxes, or duties are the responsibility of the customer. Please check with your local customs office for more information.

Order Tracking
After your order has shipped, you will receive an email with tracking information. You can use this information to monitor your package’s journey. If you have any issues with tracking or delivery, don’t hesitate to reach out to us at info@kystreetwear.com.

Incorrect Shipping Information
Please double-check your shipping information before placing your order. KYStreetwear is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer. If you realize you’ve made a mistake, please contact us as soon as possible.

Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at info@kystreetwear.com. We’re here to help!